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Order Processing & Shipping

Order Processing Times (Not including shipping times)

Excludes Weekends. Public Holidays & Christmas/New Year Break

STANDARD PROCESSING

  • 3 to 5 business days

RUSH SERVICE PROCESSING

  • 1 to 2 business days, orders MUST be placed before 10.00am PST (Seattle Time) to begin processing that day. Additional charges apply at checkout. 

MAT LOGO BRANDING ORDERS

  • First-time Mat Logo orders require 10 to 14 business days to manufacture your Mat Logo Block and brand your mats. RUSH service unavailable.
  • 4 to 7 business days if Mat Logo Block is already on file with us 

Orders with FOLIO BOX, USB BOX AND/OR ACRYLIC BLOCK LOGO PRINTING

  • 4 to 7 business days
  • If there are any setup issues with your uploaded Printing Template file we will contact you. Please note that these delays will add to the processing time of the order.

USA Shipping (Lower 48 states)

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

STANDARD SERVICE

  • FREE SHIPPING on orders $250 and over (Lower 48 States)
  • Orders under $250 will have UPS & USPS Rates quoted
  • Shipping origin is Renton WA (Seattle), please allow 5 business days after processing to east coast destinations. 

EXPRESS SERVICE

  • Only urgent order items that are required should be expressed as the fee is calculated on weight and volume of the order, place a separate order for your non urgent items. 
  • 1 to 3 business days after processing, depending on your chosen service.
  • Express Shipping charge is calculated at checkout based on your location, order weight & order volume.

WAREHOUSE PICK-UP

  • Pickup from: 801 SW 16th Street Unit E24, Renton WA 98057 (Ready Spaces Building)
  • Pickup time: 8.00 am – 12 noon, Monday – Friday (excluding holidays)
  • You will be contacted once your order is ready to be collected

USA Shipping (ALASKA, HAWAII & ARMED FORCES)

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

STANDARD SERVICE

  • All orders under $500 will have either/both an UPS/USPS rate quoted
  • Orders over $500 will have a flat rate 12.5% Order Value shipping charge

DROP Shipping (direct to your customer)

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

  • Drop shipping is a service where orders are processed & packed to be shipped directly to your client
  • White label plain carton packaging with no reference to Global Image Products
  • No invoices or Packing Lists enclosed
  • Can only drop ship to one client at a time per order. (If drop shipping to multiple clients please ensure a separate order is placed for each client with their respective shipping addresses)
  • Shipping times: As per your selected service

INTERNATIONAL Shipping (Canada & mexico)

The below mentioned shipping times are in addition to order processing times. Unforeseen courier delays are out of our control.

  • All International Canada & Mexico orders use your chosen UPS/USPS Express service
  • Orders over $500 will have a 17.5% Order Value shipping charge
  • Orders over $1000 will have a 15% Order Value shipping charge
  • Shipping charge is calculated at checkout based on order weight, order volume & destination country zip code.
  • Local taxes, import duties & customs charges are the responsibility of the purchaser. Please check with your local authority the amount payable for your order value.
  • Shipping times:  3 to 5 business days.
  • If no shipping options are available at checkout, please contact us.
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